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Wholesale Policy

We value your business and hope your customers love our products as much as we do. Each piece is a handmade and injected with our love of yoga. If you have any questions or you would like to discuss your order further, please feel free to contact us.

 

 

 

 

 

 Check out some of the large orders that we've serviced here.

To help you get started, we are including this helpful information about our business policies.

A NOTE ON USE OF WHOLESALE BOLSTERS

We support studio retail in-store sale of our products. However, we are small company providing boutique high-end yoga props and we can not survive if studios or other retailers sell our products online.  We are happy to talk about collaborations and other synergies. 

Our current wholesale pricing is plain and simple. Order 10 or more and get a great price break - $50 per bolster. We do reserve some fabrics for retail only and some fabrics for wholesale only. We may be unable to fulfill an order with our online fabrics. We will provide a wholesale fabric card for alternatives.

Junior bolsters are not available for wholesale. They are simply too difficult to make for a wholesale margin. Thank you for your understanding!

ORDERING

For the time being, you may place your order using any of the following methods:

  • Phone 865-415-3880 and leave a message.
  • Email us with the details of your order, and we'll prepare an invoice and an estimated shipping date.
    • We will not start the process or move the fabrics out of inventory until we receive full payment.  Please note that if you payment is not prompt, then you run the risk of not getting the fabrics you want.
    • Most wholesale orders are custom orders so it can take a little back and forth.
    • These products are hand made. We get them out as fast as we can but we will always prioritize quality over speed and customer satisfaction over volume. Of course, if only speed satisfies you, then we would like to discuss psychoanalysis. If you are reading this far, you aren't that person. :) 

SHIPPING

We usually ship wholesale orders within 1 week. Given the current COVID-19 impact, if can not guarantee delivery. If our warehouse is busy, we will advise on whether it will take longer for us to ship out the order.  We encourage you to plan ahead and order early. We ship via Fed-Ex only right now. 

SHIPPING OUTSIDE THE LOWER 48 UNITED STATES:

Shipping prices to foreign countries, Alaska and Hawaii do not receive the $105 price which includes shipping. Although the standard shipping formula may show up, just ignore it. You will receive an email with the actual shipping charges, which you will have to approve before we ship your order.

PAYMENT METHODS

We prefer payment via credit card or pay pal. Any order cancellation must be made within 48 hours of placing the order, since supplies are purchased 48 hours after orders are written to meet our shipping commitment.  Please understand and respect this policy. 

 

EXCHANGES/REPAIRS/RETURNS

If you are not happy with any item in your order, we will be happy to work with you on an exchange, within 10 days of the receipt of your order. Please call us at 865-415-3880 to discuss.  

We stand by the quality of our work and will repair any piece less then 1 year old defective in workmanship or materials. Please contact us for a return authorization (one year repair warranty). All custom or special order sales are final.